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Measuring

The Viewer Measurements feature lets users verify 3D model sizes directly inside the Viewer.

They can:

  • Measure point-to-point distances on the model
  • Toggle bounding box dimensions on/off
  • Adjust units and precision
  • Edit, delete, hide, and clear measurements

This is valuable for QA teams who need to confirm scale, accuracy, and geometry without opening a 3D software.

Plan / Tier Availability

  • Available everywhere the Viewer is supported:
    • Platform Viewer
    • Embedded Viewer
    • NPM package

Integrations or Dependencies

  • Measurements are not saved, and reloads will reset measurement data.
  • Not available in:
    • Variant Groups
    • Showrooms


How to Use It

1. Enable Measurements or Bounding Box in Viewer Settings

  1. Open an asset.
  2. Go to Viewer Settings.
  3. Open Embed Settings.
  4. Toggle Bounding Box or Measurements on.
  5. Click Save.
  6. A success notification confirms that the viewer buttons are now enabled.

Bulk Editor:

  • Select multiple assets → Edit → Viewer Settings → Embed Settings → toggle the same switches → Save.


2. View Bounding Box Dimensions

  1. Open an asset.
  2. Click the Bounding Box viewer button.
  3. Width, Height, and Depth labels appear around the model.
  4. Toggle off to hide them.

Works with:

  • Exploded view
  • Assets with animations


3. Add a Measurement (Point-to-Point)

  1. Open an asset.
  2. Click the Measurements viewer button.
  3. The Measurements menu opens on the side in the Viewer.
  4. Hover over the model — the cursor will snap to faces, edges, or vertices.
  5. Click on the model to place Point A.
  6. Rotate/pan/zoom if needed before placing point B.
  7. Hover on the model and click to place Point B.
  8. Distance appears in your chosen unit and precision.

Works with:

  • Exploded view, but points will not move with the mesh.
  • Supports tablet input.


4. Adjust Measurement Settings

  1. With Measurements toggled on:
  2. Open the menu to change:
    1. Unit of Measure: meters, feet, inches, centimeters, millimeters
    2. Precision: 1 to 0.00001
  3. All existing measurements update instantly.
  4. Close the menu — measurements remain visible.

5. Edit a Measurement

  1. Select a measurement point (single click) to select it.
  2. The cursor will change to a move cursor (crossed arrows) to indicate you can edit the point.
  3. Click on the desired location to reposition the point.
  4. Distance updates live.

6. Hide All Measurements

  1. Toggle the Measurement button off in the Viewer. Toggle back on to show again.
  2. Close the Measurement Settings menu by clicking the close (“X”) icon.

7. Delete or Clear Measurements

  1. Delete: Select a measurement, then press keyboard Delete OR click Delete button within the Measurement Settings menu to delete a single measurement.
  2. Clear All: Click the Clear All button in the Measurement Settings menu to delete all measurements.

Troubleshooting Basics

Common Issues & Quick Checks

Issue

Quick Check

Measurements disappear

Confirm they toggled off/on, or the Viewer was reloaded; measurements are not saved.

User can’t place points

Depending on the mesh density, the user may need to zoom in when placing a point.

Measurement doesn’t move in exploded view

Expected — measurements do not follow geometry when the exploded slider changes.

Bounding Box / Measurement buttons missing

Check Viewer Settings → Embed Settings toggles → ensure they’re turned on and saved.